We strongly recommend that users who rely on Duo to protect third-party accounts such as Facebook or Instagram remove Duo as their authenticator from those accounts before uninstalling the app in order to avoid getting locked out of those accounts. Users will need to add their accounts back to Duo as if they were a new Duo user. Any backups created by using Duo Restore will also be deleted when the app is uninstalled. Important: Duo-protected and third-party accounts will be deleted during uninstallationīefore following the steps below to uninstall and then reinstall the app, users should be aware that their Duo-protected accounts will be deleted by uninstalling the app. Due to an upgrade in the APK signing key for version 3.34.0, they will need to uninstall the older APK and then reinstall the new one. Previously, users were able to update the app by installing a new APK over an installed older version, preserving existing settings. This will ensure that users will continue to be able to manually update the application in the future in order to continue receiving the latest Duo Mobile functionality and security updates. With the release of Duo Mobile for Android 3.34.0, we recommend that users who sideload the app using the Duo Mobile APK follow the steps below to uninstall and then reinstall the app. Recommendation: Users who sideload should uninstall current version, reinstall Duo Mobile for Android version 3.34.0

The latest release of Duo Mobile for Android will affect users who sideload the application to their device.

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